1. How long does delivery take?
Orders are usually dispatched within 1–2 business days and delivered within 4–6 business days across Pakistan.
2. What are the delivery charges?
A flat shipping fee of Rs. 200 applies to all orders across Pakistan.
3. Do you offer exchanges or returns?
Yes. We offer 14-day exchanges and returns on eligible items. Products must be unused, unworn, and returned in their original packaging with tags attached.
4. How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS or email to monitor your delivery.
5. What payment methods do you accept?
We currently offer Cash on Delivery (COD) for orders across Pakistan. Additional payment methods may be introduced in the future.
6. Can I cancel or modify my order?
If your order hasn't been dispatched yet, please contact our customer support as soon as possible. We'll do our best to accommodate your request.
7. What if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos, and we'll arrange a replacement or exchange.
8. How do I choose the right size?
Each product includes a size guide to help you find your perfect fit. If you need further assistance, our support team is happy to help.
9. Do you restock sold-out items?
Popular styles may be restocked depending on demand. Follow us on social media or subscribe to our newsletter to stay updated on new arrivals and restocks.
10. How can I contact Nisaa Fashion?
You can reach us through our Contact Us page, email, WhatsApp, or our social media channels. Our team is always happy to assist you.
Need More Help?
If you couldn't find the answer you're looking for, please don't hesitate to contact our customer support. We're here to make your shopping experience with Nisaa Fashion smooth, enjoyable, and hassle-free.